INSIA FOR SERVICE

Give your customers a flawless customer service and experience

Service Analytics with INSIA

Integrate all service data from different applications to get a single view of service performance

Analyze service parameters such as service deviations, personnel utilization, service effectiveness to get actionable insights that will drive your service organizations

Track each touch point of your customer journey and reduce friction to ensure best customer experience

Example #1

Example #2

Example #3

Example #4

From data to actionable insights with INSIA

service analysis on multiple datasets for varied insights

INSIA for all

CXO

Get a holistic view of your service organization and identify & fix bottlenecks to ensure best customer satisfaction

Service Heads

Monitor all aspects of Services through different lens of service type, sub type, customer category, branches and line of businesses

Service Managers

Track service deviation & performance metrics on a daily basis to ensure top-notch field service performance