Sales KPIs
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Sales Return Quantity
Sales Return Quantity
This metric quantifies the volume of product returns and provides insights into customer satisfaction, product quality, and operational efficiency.
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The total sales return quantity

KPI Definition

Sales Return Quantity, in the context of sales Key Performance Indicators (KPIs), refers to the total number of units or items of goods or services returned by customers to a business entity within a specific period. Sales Return Quantity is a critical performance metric in sales KPI sheets, providing insights into the volume and patterns of product returns, customer satisfaction levels, and operational efficiency.

Business Value

This metric helps businesses track their sales return quantity

Movement Direction

Sample Formula

SUM (Invoice_Return_Qty)

Should Aim For
1
This metric should move down ie., decrease with time
2
3
Track Similar KPIs
Customer Credit Limit
Customer Credit Limit refers to the predetermined maximum monetary value of goods or services that a seller permits a customer to purchase on credit within a specified period.
Total Discount Given on Base Amount
This metric quantifies the overall impact of discounting practices on sales revenue and profitability.
Sales with GST
he total monetary value of goods or services sold by a business entity, inclusive of the Goods and Services Tax (GST) levied on the transaction.
Sales Return Quantity
This metric quantifies the volume of product returns and provides insights into customer satisfaction, product quality, and operational efficiency.
Sales Return Amount
This metric reflects the financial impact of product returns on sales revenue and provides insights into customer satisfaction, product quality, and operational efficiency
Orders
The formal requests made by customers or clients to purchase goods or services from a business entity within a specified period
Sales minus Discount given with GST
s comprehensive metric offers insights into the net revenue generated by sales transactions after deducting discounts and accounting for applicable taxes.
Sales minus Discount given
The total monetary value of goods or services sold by a business entity, adjusted to account for the value of discounts provided to customers.
Sales including Discount with GST
The total monetary value of goods or services sold by a business entity, accounting for both discounts applied to the selling price and the Goods and Services Tax (GST) levied on the transaction.
Sales
The total monetary value of goods or services sold by a business entity within a specific period
GST
GST (Goods and Services Tax) is a consumption tax levied on the sale of goods and services
Customer Credit Available
Customer Credit Available refers to the maximum amount of credit extended to a customer by a seller or vendor within a specified timeframe, typically in the context of sales transactions.
Discount % on Base Amount
Discount % on Base Amount in sales KPI sheets is the percentage reduction applied to the original selling price of a product or service, indicating the level of discount offered to customers.
Item Price
The monetary value assigned to a specific product or service offered for sale by a business entity.
Invoiced Quantity
The total quantity of goods or services specified in sales invoices issued to customers during a specific period.
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